AI IN ACTION

 

Business Use Case Examples of AI Adoption

 

 

 

 

In partnership with

 

Thursday, 7 May 2020 12:00 – 13:00 BST

Listen to different enterprise examples of how AI is effectively being deployed within business to gain advantage.

 

USE CASE 1 – Cognigy

How Conversational AI can improve your customer service experience 

Learn in this webinar ways to deliver an improved customer service experience, with the end goal of lowering costs, improving customer retention, and driving new revenue opportunities.

 

USE CASE 2 – Accor

How Accor uses AI – Prophecy – to optimize its marketing spend (and now to also to manage Covid-19 recovery)

Accor has built an AI tool, named Prophecy, which is used to optimize its marketing spend. The tool combines internal and external data sources to forecast future market demand and identify marketing budgets investment and pricing promotions opportunities. Join Iouri Chapochnikov, VP, Global Head of Data and Analytics at Accor to find out more, and hear how Accor is also now using AI to manage Covid-19 recovery planning!

 

USE CASE 3 – ManpowerGroup

AI, data and the role of technology to bring people safely back to work

ManpowerGroups’ Dr. Tomas Chamorro-Premuzic hosts a session on how developing data-driven solutions and insights can help candidates re-enter the workforce. He will talk about how AI, tracing and data will pave the way for a safe return to work, and the ethical issues employers should be thinking about. You’ll walk away from this webinar with an insight into the significant impact data, tools and AI have on the world of work, particularly during times of uncertainty, where there is heighted job reallocation and a shift in skills to essential work.

 

Join Webinar  See all webinars

SPEAKERS

 

MODERATOR
ANUSHKA SHARMA
Founder
Naaut
MODERATOR
ANUSHKA SHARMA
Founder
Naaut

Nush founded Naaut which provides a 360 approach to innovation strategy to space agencies, startups, academia, AI accelerators, primes, and tech companies. As well as Naaut, Nush co-founded the London Space Network (LSN) in Jan 2019, the London Space Network organises monthly networking events across London to build and strengthen the UK space community. Recognised as one of the Top 100 most influential BAME tech leaders in the UK. – Financial Times. Nush has been active in the tech ecosystem across the UK, Europe, and the USA. Nush has championed diversity across the global space and tech ecosystem. She was appointed POC tech community ambassador for Google for Startup Campus and has been a key figure across the ecosystem connecting people to networks. She champions diversity of perspectives to drive and foster collaboration to drive innovation as we take our steps to go back to the Moon, Mars and beyond. Nush is and Advisory Board member of YSYS -Your Startup, Your Story is a startup community for founders, developers, creatives, investors and more on a mission to make a difference.

THIJS WAANDERS
Technical Consulting Manager
Cognigy
 
THIJS WAANDERS
Technical Consulting Manager
Cognigy
 

 

Thijs worked as a Management Consultant and software developer before joining Cognigy to help build the future for Conversational AI. At Cognigy, he works as a Technical Consulting Manager and has been involved with multiple projects at some of Europe’s most prominent brands. Thijs loves to come up with new applications in the field of Conversational UX and is especially interested in their impact on future business models.    

IOURI CHAPOCHNIKOV
VP - Global Head of Data Analytics
Accor
   
IOURI CHAPOCHNIKOV
VP - Global Head of Data Analytics
Accor
   

Iouri Chapochnikov is VP, Global Head of Data and Analytics at Accorwhere he manages central data science, analytics, data management, data product management and business intelligence teams. He was formerly Data Science Director at Criteo, a French “unicorn” specialized in retargeting advertising. He was involved in the areas of machine learning and artificial intelligence. Prior to joining Criteo, Iouri held a data product management position as well as an analytics team management role at Yahoo.

Iouri earned a Master of Arts in Economics at St. Andrews University, United Kingdom, and a Master of Science in Business Information Systems at the University of Lausanne, Switzerland.

DR. TOMAS CHAMORRO-PREMUZIC
Chief Talent Scientist
ManpowerGroup
DR. TOMAS CHAMORRO-PREMUZIC
Chief Talent Scientist
ManpowerGroup

Dr. Tomas Chamorro-Premuzic joined ManpowerGroup in 2018 as Chief Talent Scientist, responsible for leading the Center of Excellence for Assessment and Analytics, developing data-driven solutions and insight to create new value for clients and candidates by driving predictable performance.

Chamorro-Premuzic is passionate about leveraging people, analytics and assessment to help individuals understand themselves better and companies better understand their people. He joined ManpowerGroup from Hogan Assessments, a world leader in personality assessment, leadership and organizational effectiveness, where he was CEO He is a Professor of Business Psychology at University College London and Visiting Professor at Columbia University in New York.

A well-known international expert in business psychology, people analytics and talent management, Chamorro-Premuzic has written 10 books and over 150 scientific papers on the psychology of talent, leadership, innovation, and AI. He has released three TED talks including two on the topic of his best-selling book, Why Do So Many Incompetent Men Become Leaders (And How to Fix it). His work has been recognized by the American Psychological Association, the International Society for the Study of Individual Differences, and the Society for Industrial-Organizational Psychology.

Chamorro-Premuzic regularly speaks at high profile events and shares his perspective in global media including the BBC, CNN, Harvard Business Review, Financial Times, Wall Street Journal and Fast Company.

Tomas was born in Buenos Aires. He has spent most of his professional career in London and now lives in New York with his wife and two children.

SPONSOR

Cognigy provides an AI-based enterprise platform to build, deploy and maintain conversational automation solutions. Cognigy.AI is a platform for building automated conversations (chatbots and virtual assistants) between end users and the information and applications they need access to. From customer service questions to high-level IT operations management, Cognigy enables the fastest and most effective way to deliver results through the most natural channel for conversation.

Learn how to transform the customer experience through the next level of automation at cognigy.com.

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